Job Title: Facilities Account Co-ordinator 

Job Type: Permanent / Full Time

Salary range: £19,000 – £22,000 per year 

JOB DESCRIPTION:

Construction Linx are a driven, dependable and dynamic, multiple award winning facilities management and refurbishment projects specialists. We are a small family team based in Crewe, Cheshire offering our wide range of services and solutions to a variety of commercial clients.

Due to internal progression we are looking for a highly motivated individual who wishes to become part of our family and who possesses the drive to succeed. We are looking for proactive solution providers and actively encourage employee inclusion and process improvements.

We offer a competitive salary and performance bonus scheme, pension, increasing annual holidays and our special gift of your “Birthday Day Off”.

JOB PURPOSE:

To ensure the customer receives a level of service that represents and exemplifies a feeling of a true and holistic account management which develops stronger relationships for securing additional business.

Co-ordinate all works across the facilities division of the business through the stages of planning and resource management.

Provide quotations to the customer using our pre-determined pricing lists where appropriate OR utilising our network through gaining information from the customer, site visits and negotiating with trade allies.

To cost manage the works through the division to ensure profitability is achieved or exceeded by negotiating with suppliers.

KEY RESPONSIBILITIES:

Job Verification

To carry out the Job Verification Process clarifying key data with the customer to gauge parameters of the works and probability. Based on this information collated review the works required are within the companies remit.

When necessary use the pre-determined pricing lists and template to advise the customer of a guideline price for works requested.

Utilise our network of trade allies for performing our PQS to provide costs for quotations of small none project works.

Collate all costs into a cost sheet which is then ratified for its accuracy and competitiveness, negotiating better rates where necessary. Reviewed for profitability.

Collate the quotation document using templates to complete and send to the customer.

Follow up all quotations with the customers to gain the work in line with the sales to follow up communication and job decision process.

Planning & Work in Progress

Ensure specification has been agreed and recorded on the trade allies’ planner.

Support the completion of all Health and Safety paperwork including the risk assessments, method statements and construction phase plans.

Collate the Job Packs for issuing to the trade allies for works required.

Order quantities of materials & plant hire for works.

Liaising and communicating with customer frequently with all relevant paperwork.(certificates, sign off sheets etc)

To ensure we get all trade allies to send all photographs to send onto our customer to confirm completed works.

Closure of opportunities and updating of ACT for future analysis.

Account Co-ordination

Attend weekly operational account meetings with the Works Operations Manager for exception reporting on customer works information and provide ideas, insights and challenge to achieve solutions.

Attend monthly account meetings with the MD for reporting on the customer portfolio information and provide ideas, insights to achieve improved transaction rates.

Assist in the recruitment of trade allies adhering to the recruitment process.

Ongoing feedback and communication to the Works Operations Manager on trade allies performance for monitoring and updating the trade matrix,

Timely invoicing for cashflow purposes.

Ensuring works financial paperwork is all in place, PO and sign off documents.

Co-ordinate all testimonial videos, photo’s and feedback forms.

Periodic visits to customer sites to carry out an account management appraisal as part of a new holistic approach.

Following the Complaints Procedure resolve any customer issues as and when required.

KEY SKILLS REQUIRED:

– Possession of strong negotiation skills.

– Robust Problem solving

– Excellent interpersonal skills (written and verbal communications)

– PC literacy to include excellent excel and Microsoft office skills

– Analytical with exceptional organization skills

– Ability to work to deadlines and SLA.

– Basic Health and safety understanding – Risk and Method Statements. Desirable not essential.

If you feel you have the experience and skills to join our award winning team, please send a copy of your CV to recruitment@constructionlinx.co.uk

 

 

Job Title: Estimator / Planner

Reports to: Operations Manager

Job Type: Permanent / full time

Salary range: £25,000 -£35,000.00 per year

JOB DESCRIPTION

Construction Linx are a triple award winning, driven, dependable and dynamic facilities management and refurbishment projects specialist. We are a small family team based in Crewe, Cheshire offering our wide range of services and solutions to a variety of commercial clients.

We are looking for a highly motivated individual who wishes to become part of our team and who possesses the drive to succeed. We are looking for proactive solution providers and actively encourage employee inclusion and process improvements.

We offer a competitive salary and performance bonus scheme, pension, increasing annual holidays and our special gift of your “Birthday Day Off”.

KEY RESPONSIBILITIES

Estimates

Carry out Pre Quote surveys at site taking photos and notes within the pre-set time allotted

Create job specification and produce raw job costs in cost sheet

Have a knowledge of applicable Building and related regulations

Write specification and Send quote and update ACT

Sending or presenting quotations to clients.

Planner

Speak with the project co-ordinator and site supervisor and carry out a job handover via site visit.

Create GANTT chart for programme of works

Put together a Bill of materials for project co-ordinator

Working alongside the project co-ordinator create the health and safety documentation

Oversee and order quantities of initial plant & building materials required to start the job

General

Update ACT for role responsibility and for house keeping

Understand & implement the aspirational essence of 5S & 8 wastes principals and communicate to both employed and sub-contractors as the way we work

Take ownership of your element of the procedures identified above, especially the constant updating of records and database cleanliness

Take responsibility for producing the daily/weekly/monthly reports required for our business as well as producing the Key Performance Indicator information when requested

Ensure all works are carried out to CDM regulations with the support of the Health & Safety consultant by making sure all paper is onsite and complete.

Training

Assisting in training the Project Co-ordinator to understand costings, building regulations, construction techniques and processes etc

KEY COMPETENCIES AND SKILLS REQUIRED

– Possession of strong presentation and negotiation skills.

– Previous trade or planning experience.

– Excellent interpersonal skills.

– PC literacy

– Confident and professional business manner.

– Ability to work to deadlines and SLA.

– Good knowledge of CDM

– Ensure health and safety standards in the workplace are adhered to.

If you feel you have the experience and skills to join our award winning team, please send a copy of your CV to recruitment@constructionlinx.co.uk